The new MyFord Touch Performance Upgrade should soon be in the hands of existing customers… and those that have used it report that the system delivers on its promise to be easier to use and understand.
Ford Motor Company started mailing out more than 300,000 MyFord Touch/MyLincoln Touch Performance Upgrade packages last week. Dealerships all over the country upgraded the existing new vehicles in stock, so that means some users are enjoying the new system without ever experiencing the way it used to be.
At our dealership, we’ve delivered at least four customers into new Focuses, Edges or Explorers with the new upgrade already installed. The customers are happy with the system and they think it works fine. Of course, there is another type of customer – the ones who have owned a 2011 or 2012 Edge or Explorer, or the 2012 Focus. These customers have the fresh memories of frozen screens, misinterpreted voice commands, poor touch screen response, or worse, the dreaded black screen (followed by the system reboot). Continue reading