Ford Sync says “Bring in the Droids!”

Ford's Sync allows Droid users to stream Pandora and saved music while driving

As we all wait for Apple to release the iPhone 5, many of us have renewed our cell phone contracts and have decided to get a Blackberry, an HTC, an LG or a Samsung Android-based smartphone – and Ford’s Sync  system works well with them.

Sync, the hands-free infotainment system from Ford, is well into its fourth year of production. As cell phones evolve into smart phones, there have been some challenges using a more sophisticated phone with your vehicle’s systems.  One of the challenges is that sometimes a cell phone company will “save” your phone contacts from your old phone and “transfer” them to your new Android phone. Even though we see just one name in our phone system, Sync sees the “old” number as well as the “new” number that has been transferred. This means for some Sync users that when you ask the system to “call” a contact using Sync, it sometimes can’t complete the task because of phone directory confusion.

You might consider trying a “clean” pairing. If you have already paired your Android-based phone to Sync, this means you should delete Sync from your Bluetooth device list on your phone. Go to the Sync menu on your vehicle, select System Setting, select Bluetooth Devices, and then Delete Device.

Begin the pairing process anew with Sync. In the Phone Menu, go to “Add Bluetooth Device,” and tell the system “OK.”  The Sync system will generate a six-digit PIN number. However, use Seek button (the double arrow control) on the steering wheel, or turn the radio tuning knob until your display says “Special PIN.” Then hit OK and the PIN 0000 appears. Then go to your phone’s Settings Folder, go to the Manage Connectivity area and be sure your Bluetooth setting is turned on. Be sure the phone is “Discoverable” and then have it search for new devices. When your phone finds Sync, then select Sync, and it will prompt you to enter the four-digit PIN 0000. Continue reading

SYNC: It’s in the way that you say it!

Voice Commands

Using voice commands

Getting to know the Sync technology and using it is the best way to expand your driving fun and pleasure. So don’t be afraid to ask about the things you can do and say now in your vehicle. And, remember, with Sync, it’s all in the way that you say it!
This is a Voice activated software infotainment system. It uses Bluetooth technology to allow you to access the phone with your voice while driving. So learning the sequence of voice commands is important. Here’s some tips on how to “be on speaking terms” with Sync in your new vehicle.
Ensure that your phone(s) and music device(s) are paired to the Sync system. For more information, please see this video Or, you can refer to the Sync manual or ask for assistance from your salesperson.
If your salesperson hasn’t already done it for you, create your own account at and start getting the most out of your Sync experience. Most Ford new vehicle owners get a three-year complimentary subscription (which requires annual renewal). This site also provides a wealth of information about Sync, it allows for personalizing some services, and it is where you can obtain the software updates to keep your system up-to-date.
Phone Voice Commands
When you push the VOICE button on your steering wheel, the voice will prompt you with “Sync state your command.” Say “phone” and the system will prompt with “Phone, state your command.” Continue reading

Plugging into in-car technologies!

Back in the last century GM introduced OnStar as an alternative to a bag phone or an antiquated car phone… but that was then and technology has far out-paced even consumer’s demands in today’s market.

What seems to be pushing the market ever-forward is the proliferation of the smartphone. Consumers are starting to ask a similar questions “So, if my phone can do all of those fancy things, why can’t my automobile?”  Auto manufacturers are scrambling to create the technology that provides the driver the connectivity they want.

Ford Motor Company, with its Microsoft Sync systems, and now with its MyFord Touch and MyLincoln Touch systems, seems to be light years ahead of the competition.

Not a day goes by at a Ford dealership when a customer discovers all of the services they can obtain through Sync and Ford’s Traffic, Directions and Information (TDI) service and they realize that it’s a whole lot of technology for them to use in their vehicles. Continue reading

Peace of Mind with Ford’s Sync Technology

Ford’s 911 Assist, a part of Ford’s exclusive SYNC technology system since 2009, may be one of the handiest features drivers hope they’ll never need. It also gives drivers peace of mind!

On any given day, you may be driving your brand-new Ford vehicle when the unexpected happens – another car might crash into you or there might be some other traffic accident. After almost any accident the driver is dazed and confused, totally unsure of what just happened. Then the next thing you might hear from your car is a woman’s voice that says… “A 911 call is being placed.”
In the event of an accident involving the activation of an air bag or, on certain vehicles, the emergency fuel pump shutoff, 911 Assist will place a call directly to a local 911 emergency operator. In such a situation that an occupant cannot respond, SYNC speaks to the 911 service and alerts an operator that a crash has occurred.
When a cell phone is properly paired, turned on and connected to SYNC ― which is designed to occur every time the driver enters the vehicle with his or her cell phone ― the system is ready to go.

Continue reading

Ford Sync Works in 19 Languages Worldwide

Ford Sync and Babylon on your dashboard – this system is available in different languages around the world!

Ford Sync, introduced in January 2007, works with 19 languages worldwide.
The expansion brings convenience of SYNC to a much larger audience of potential customers, said Ford President and CEO Alan Mulally, who kicked off a global launch at a tech show in Germany in late Feb. 2011.
SYNC was originally launched in North American in 2007 with three languages – English, Spanish and French. New languages will be available first in Europe in 2012 with the introduction in the Ford Focus. This expansion of languages sets an industry benchmark for automotive voice recognition capability.
Mulally added, “Sync is a smart and simple way to connect drivers with in-car technologies and their digital lives.”
At the heart of SYNC is the speech engine and Ford is working with its speech technology partner, Nuance Communications, to deliver a similar experience across the multiple languages. Since the system has expanded across the United States – Sync is now in more than 3 million vehicles – Ford and Nuance have bridged the problems of one system understanding everything from ValleyGirl speak to Southern drawl. Continue reading

Ford Sync: I’ll tell you where to go…

SYNC, Ford’s hands-free communication system, is making it very easy to help you get some where. It just takes a a little education, some set-up and you will have a world of information at your fingertips.

The SYNC system was first released in early 2007. The first systems primarily handled making and receiving phone calls. The next generation in 2009 brought in the 911-Assist and Vehicle Health Report features. By 2010, Ford models had the Traffic, Direction and Information feature. Initially 2010 and 2011 models allow the owner to set up a complimentary account on With this three-year subscription (which requires annual renewals) the owner can get voice-activated turn-by-turn navigation, weather reports, business search, sports scores, traffic information and a host of other features. Vehicles with the older system may need a hardware upgrade to access these features (just ask the your Service Department for details). Continue reading

SYNC Workshop: “Pair” a Phone to Your Basic SYNC System

The is the basic Sync system, with a center screen that only displays LED text.

Ask yourself this question, “can you pair your cellphone to your Ford vehicle’s SYNC system?”

Since Sync was introduced in 2008 to the Ford Focus, there have been a multitude of “formats.”  The system pictured is the “basic” Sync system.

These instructions are for a non-navigation system found on the Ford Focus, Fusion, Mustang, Taurus, Escape, Explorer, Expedition, F-150, F-250 and F-350. plus the Econoline. This system would be found for the model years (depending on the trimline) from 2008 to about 2013.

First, is your cellphone Bluetooth compatible? Go to the phone’s main menu and look for the toolbox, the settings or the connectivity folder. Then look for the option that says “Bluetooth” and set it to on. We’ll come back to this setting in a moment.

SYNC will NOT pair a phone while the vehicle is in motion, so do this while parked and the engine running. Turn the vehicle on and turn your radio on. On your steering wheel you should be able to find some toggle buttons. One will have a mouth (let’s call it the Voice button), another Continue reading

Introducing Touch Screen technology with MyFord Touch…

The 8-inch touch screen display in the center console is the hallmark of MyFord Touch

Originally published in April 2011

A new 8-inch touch screen is the heart of the MyFord Touch system – the next generation of the highly rated SYNC system which offers new voice activation capabilities.

Using two five-way controllers mounted on either side of the steering wheel, this system has two smaller LCD displays on the dash display. Plus, there is an 8-inch touch screen display in the center stack. Now there are voice commands and a few “old school” touch buttons.

The MyFord Touch 8-inch display has four color-coded corners with touch buttons and on-screen lists and icons that control phone, navigation, entertainment and climate. Each quadrant can be expanded to access more features.

The 2011 Edge, the 2011 Explorer and 2012 Focus were the first models with this technology. This new technology is way ahead of other vehicles. The screen to the left of the speedometer (controlled by the five-way controller on the left of the steering wheel), handles the mechanical features of the vehicle. You can access miles per gallon readings, miles to empty, trip odometers and even set features like the MyKey. Continue reading