MyFord Touch Upgrade Delivers on its Promise

Users of the new MyFord Touch Performance Upgrade report that the new system delivers an easier to read and easier to use interface.

The new MyFord Touch Performance Upgrade should soon be in the hands of existing customers… and those that have used it report that the system delivers on its promise to be easier to use and understand.

Ford Motor Company started mailing out more than 300,000 MyFord Touch/MyLincoln Touch Performance Upgrade packages last week. Dealerships all over the country upgraded the existing new vehicles in stock, so that means some users are enjoying the new system without ever experiencing the way it used to be.

At our dealership, we’ve delivered at least four customers into new Focuses, Edges or Explorers with the new upgrade already installed. The customers are happy with the system and they think it works fine. Of course, there is another type of customer – the ones who have owned a 2011 or 2012 Edge or Explorer, or the 2012 Focus. These customers have the fresh memories of frozen screens, misinterpreted voice commands, poor touch screen response, or worse, the dreaded black screen (followed by the system reboot). Continue reading

MyFord Touch System Performance Upgrades Are In The Mail!

Thousands of Ford and Lincoln owners with the MyFord Touch/MyLincoln Touch will be receiving within soon a special package with the new Performance Upgrade.

More than 300,000 current owners of 2011 and 2012 Ford Edges, Explorers and Focuses with the MyFord Touch system will soon be receiving some new software from their car company — the much-anticipated MyFord Touch and MyLincoln Touch system upgrade software.

Dave Martin, Field Service Engineer for Ford, said March 5 that Ford would begin mailing out a special packet to the thousands of 2011/2012 model year Edge, MKX, Explorer and 2012 Focus owners with MyFord Touch and MyLincoln Touch. The packet will include a USB flash drive with updated software, a notification letter, detailed instructions for the 60-minute download, and an update user guide. Navigation-equipped vehicle owners also will receive an updated SD card with all-new, updated map data.

Ford and Lincoln service departments are gearing up for this release because, if preferred, customers can elect to take their vehicle to a Ford or Lincoln dealer for installation of the upgrade.

The new software upgrade will be installed on the 2012 Ford Taurus and the Flex which are now going into the “build mode.” Continue reading