Receiving iPhone text messages with Ford Sync

Go to your Bluetooth Settings on your iPhone and tap the little blue circle with the "i" to get to the Show Notifications screen.

Go to your Bluetooth Settings on your iPhone. Tap the little blue circle with the “i” to get to the Show Notifications screen. See this story for more information.

Vincent Hennigan
Ford Sync Specialist

This article, hopefully, will offer some tips on receiving iPhone text messages with the Ford Sync system.

Some iPhone users expect the Sync system to send and receive text messages. However, the Ford system, and many other Bluetooth systems offered by manufacturers, don’t always do these tasks.

Apple does not conform to Bluetooth MAP requirements. MAP is a protocol (Message Access Protocol) designed by Bluetooth SIG and not by Apple.  Due to this lack of protocol compliance, you cannot send text messages and you cannot see older text messages that are in your history. What you can see is new text messages that you’ve received after the phone initially pairs to the vehicle each and every time you get in and start up the vehicle.

You see, the Ford Sync system cannot access the text messages in your iPhone, so it can’t read them back to you.

Solution: Once you have paired your iPhone to your vehicle.

Go to your phone’s Settings Folder

Go to the Bluetooth Menu

Find that tab that shows “Sync    Connected” and…

Tap the little blue circle with the (i) 

A screen appears, tap the switch to turn on “Show Notifications

The “Sync Contacts”  switch should already be on.

You should turn off the vehicle and completely power down (by opening and closing a door) then starting the vehicle again. to allow the change to be set.


Please be sure that you are running the most recent iPhone iOS software for your phone. And remember, you need to completely power down and restart (reboot) your iPhone at least once a week before getting into your vehicle and starting it up.



To send a text message with your iPhone:

Push, and hold the “Home” button – the big button on the lower face of your iPhone.

Siri, will come on your vehicle speakers.

Say, “Send text message.”

Siri will ask you to whom (or what number) you want to text.

Then speaker your message, Siri will ask you when you are ready to send.

To receive a text message:

Press the Home button on your iPhone.

Ask Siri to, “Read Text messages.”

Siri will read any new messages to you.

Remember, please drive safely. The traditional way to send and receive text messages through the Sync system is a process for certain Android-based phones.


For more information, visit  contact Ford’s in-vehicle technology team at 1-800-392-3673.

Using Apple iOS 7 with Ford Sync and MyFord Touch

The new Apple iOS is here and so is the new iPhone 5C -- and both work well with Sync and MyFord Touch.

The new Apple iOS and so the new iPhone 5C is here — and both work well with Sync and MyFord Touch.

Vincent Hennigan
Ford Sync Specialist

The new Apple iOS 7  is here and it works just fine with Ford Sync, MyFord and MyFord Touch infotainment systems.

Available Sept. 18, 2013 from iTunes, this is a free download and, yes, it creates sweeping changes to the look and feel of the Apple iPhone (this works on the iPhone 4 and newer handsets).

So are there pitfalls with the new Apple iOS 7 and Sync? Yes, there can be. It appears to be related to the type of Sync system your vehicle has. So, the first thing to do is to

make sure your vehicle has the latest Sync software before upgrading your phone’s software. Anyone with the MyFord Touch (or MyLincoln Touch) system needs to definitely get the lastest software upgrade. This is the version 3.6.2. software upgrade that’s free and available via the website Continue reading

Getting the most from iPhone and Ford Sync

Here are some tips to get more out of your iPhone and the Ford Sync system

Here are some tips to get more out of your iPhone and the Ford Sync system

Getting the most out of your Ford Sync system sometimes means learning more about your smartphone and here are some tips on using your iPhone with the Ford Sync system.

Are you having trouble accessing your iPhone music?

If you have upgraded to a newer Apple iOS, then one of the options is to “back up” and store your music on the Cloud. This uses a process referred to as iTunes Match. Essentially you see the song titles and information on your iPhone – but the music is actually “parked” in the Cloud. The problem is that the Ford Sync system no longer can access this music since it has become part of the Apple proprietary system. If you go to your iPhone’s Settings folder… scroll down to the iTunes & App Stores bar, then turn off the iTunes Match button.

This allows your Sync system to access music files. Turn the iTunes Match button back on to back up and store your music from time to time to keep your files current.

Has your streaming iPhone music stopped playing?

If you pushed the Voice button on the steering wheel to access music by saying “Bluetooth Audio” then you can stream music through your vehicle sound system. It streams music, but you don’t have enough bandwidth to give voice commands to “Play Artist Bruno Mars.” Continue reading

Workshop: Get More Ford Sync Music

Using Bluetooth streaming more effectively

Here’s five ways to get more music from your Ford Sync system.

By Vincent Hennigan, Ford Sync Specialist

The focus of this workshop is simple – to get the most out of your Ford Sync music with the hands-free infotainment system found on most Fords – especially those built since 2010.

First, streamline the access to your music.

Yes, it’s true the iPhone has a port for recharging that has a USB plug on one end. You can plug it into a wall adapter to recharge the phone. You can plug the phone into a computer (by accessing iTunes) so you can back-up (sync) your files with the computer, install larger apps, move files (movies, photos) and/or charge the phone. You can push the “voice” button on the steering wheel and say Bluetooth. You can say, “Play,” “Shuffle,” or “Pause” but don’t ask the system to “Play Artist Rolling Stones.” You can plug your iPhone into the vehicle through the USB port, but don’t expect the system to find it by saying “Bluetooth Audio.”  Also, don’t go to your phone’s screen and expect to be able to scroll through your playlists. The screen will not show any details, but you can (after you let the Sync system “index” your files for a few minutes) say, “Play Artist Rolling Stones” and have it locate and play all of your Stone’s tracks. So the moral of the story: Get a 4GB, 8GB, 16GB or larger USB jump drive and transfer all of your music files to the jump drive. Then plug this USB into your vehicles USB port. Then you can access the music by pushing the voice button and saying “USB.” Then you can use voice commands to search by song title or artist name. When you’re at BestBuy or other electronic store, you can find a USB charger that fits into your 12-volt charge port on your vehicle dash. This will charge your phone batteries faster than a stand USB connection. Also, if you have iTunes on your computer, you can play your CDs and let iTunes records the material into Mp3 or Mp4a format. Most store-bought CDs will transfer over artist information, such as song title, length of track, and so on through Gracenote® technology. Once you have recorded your music though iTunes it will be “searchable” through a system such as Ford’s Sync. Continue reading

Sync Workshop: Pairing the iPhone 4S and Ford Sync

Tips on using streaming Bluetooth music with your iPhone 4S and the Ford Sync system

Here’s how to pair your iPhone 4s  with your Ford Sync – and how to get the most “music” out of your iPhone 4s!

This workshop will cover a few topics and hopefully make it a bit easier…

Most iPhone 4S users connect their phones to a computer occasionally to recharge their phone or to get iPhone OS updates. If you don’t, you should. What I mean is… if all you ever do is plug your phone into phone’s USB cord and plug it into a USB port to recharge, then you could be using an old out-of-date software version. Connecting through iTunes allows the user to backup files, to download App updates, to download iTunes music, download photos and videos and much more.

If you haven’t already, then pair your iPhone to your Ford sync system in your vehicle. Click on this video link to get that handled. The Sync system will recognize your phone as an iPhone, a Bluetooth music device and an USB device. Where a lot of users get things out of whack is when they starting mixing the uses with the Sync system. Continue reading

Mastering the Ford Sync System

We’ve compiled about 20 links to short videos to help drivers master the Ford Sync System.

Mastering the Ford Sync system takes a little practice but in time a driver will learn to effectively use this hands-free system!

The whole idea of the Sync system  (initially created in a partnership between Ford and Microsoft) is to help drivers get more out of driving while staying focused on the task at hand – safe driving! Please focus on good driving whenever you are operating a vehicle on the road. Keep driver distractions to a minimum.

The best thing to do when exploring this system is to have your vehicle parked in your driveway. Once you have mastered some techniques, then you can try them while driving.

Have your cellphone(s) and media player(s) or USB devices with you and turn on your vehicle. To get the most out of your Sync Services system, make sure you have established your account at Often times, your salesperson will have set up this account for you even before you took delivery of the vehicle.

Your Sync system, which allows hands-free making and receiving of phone calls, accessing and playing Bluetooth, media player or USB music, along with apps such as Vehicle Health Report or 911 Assist, is standard equipment on most Ford vehicles built since mid-2010. If you are having trouble, please contact your Ford sales representative or one of the dealership Service Advisors.

There are a variety of topics listed here. Just click on any of the following video links to get a short look at some of the features you may need to know on your Sync system.

Getting to Know Sync

Sync Introduction

Making Calls Continue reading

Siri and Sync – working together in your dashboard!

iPhone’s Siri and Ford’s Sync voice activated systems can learn to “play together” on your vehicle’s dashboard

By Vincent Hennigan
Technology Consultant

The iPhone’s Siri and “Samantha,” the voice Ford Sync, are working together in your dashboard!

The “voice” of Sync and Siri are bother developed by the Nuance software company. With the introduction of the iPhone 4S, the phone has offered an assistant by the name of Siri. With the iPhone 5S you could change the voice from a “her” to a “him.” Ford’s Microsoft Sync infotainment  system also uses the same woman’s voice and her code name in the development stages was Samantha. So Samantha, let’s meet Siri! It’s unusual when you start hearing multiple voices from your dashboard!

One of the biggest complaints about the iPhone and its use with Sync is its inability to do text-to-voice messaging. That is, until now. With a paired iPhone 4S or newer phone (with Siri) you can use Siri to read and to send text messages with voice commands. With a little “training” an iPhone user can get Siri to use the Sync system to “transmit” the message through the vehicle’s sound system. This creates a safer roadway when a driver can just listen to test messages rather than try to read one on their cell phone.

To get this to work, you should begin with a clean “paired” iPhone on a Ford Sync-equipped vehicle. Start by “pairing” your iPhone to any basic Sync, Sony touch-screen with Sync, MyFord or MyFord Touch system (on Fords installed with Sync systems from 2008 to 2015). With the car started, press and hold the Home button on the iPhone (located on the lower center of the phone’s screen) for a couple of seconds to “summon” Siri. You’ll hear a tone over your vehicle’s speakers (the Siri tone) and this opens the Bluetooth connection between the phone and Sync. You can then speak aloud to ask a question of Siri over the vehicle’s microphone and hear the response through the vehicles audio system. Refer to these for more ideas… Continue reading

“Early adopters” of iPhone 4S report iOS 5 works well with Ford’s Sync

So far the new Apple iOS 5 and the iPhone 4S are working with the Ford Sync system.

“Early adopters” of iPhone 4S with Apple iOS 5 report the system works well with Ford’s Sync system.

Since June 2010 SyncMyRide forums have been lighting up with questions from users. So far the news is good. Some Apple iOS 3 users reported that their system didn’t work well with Sync systems. Many felt that Ford should “upgrade” their software to solve the issues, but as it turned out, it was Apple who could improve on their phone’s system.

Beta users of Apple iOS 5 and iPhone 4S models  have so far reported that everything works fine. However, there is a large contingent of users who are concerned that they still don’t have the ability to have text messages “read” and converted to voice by the Sync system. Also, a lot of users expect the Sync system to identify Bluetooth audio by artist name and by song title.

Many Sync users who have connected their iPhone or iPod via USB cord to the Sync system like how they can use the “Voice” button to call out commands (“Play Artist U2” or “Play Song Let It Be”). This functionality isn’t there at all or it comes and goes for some. So many users expected the iPhone OS 5 release to address this issue. I’m guessing that it will take more programming by Ford and Microsoft to fix this issue. Continue reading