Sync Workshops: Correctly Pairing the Android Phone

 By Vincent Hennigan,
Technology Consultant

Is your Android-based smartphone acting up on the Ford Sync system? Today’s workshop and lessons will focus on the Android phone when used with Ford’s Microsoft Sync system.

The Ford Microsoft Sync system works well with most phones. However, if some phones, like the Android-based Samsung, HTC or even the Blackberry phones, need to be “paired” correctly. If paired incorrectly some Android-based and Blackberry cell phone will not download their phone books — making it impossible to “call” out a name to the Sync system. Also, the calls may randomly drop or the phone might randomly switch into “Privacy Mode.”

If you have already paired your phone, then you need to do a “Clean Pairing.” Begin by starting your vehicle, turning on your radio and your phone. Go to the Phone Menu (displayed on the LED screen in the center stack or on the Touch Screen navigation window). Use the tuning knob (or touch screen) to select System Settings, Bluetooth Devices, Delete Device. Select your phone, and then push the OK button on steering wheel or dash to delete it. Then go to the phone, to its Settings folder, Bluetooth Settings, Connected Devices, and then “delete” the phone. Continue reading